Privacy Policy

Effective Date: [27th July, 2026]

At Digital Skills Academy (DSA), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, purchasing our courses, joining our community, or contacting us, you agree to the practices described in this Privacy Policy.

Who We Are

Digital Skills Academy (DSA) provides online education, digital skills training, business resources, and community support to help individuals build income through digital opportunities.

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Full name
• Email address
• Telephone number
• Billing information
• Payment details (processed securely by third-party payment providers)
• Business information (where applicable)

Account Information

When you enrol in a course or join our community, we may collect:

• Login details
• Course progress
• Certificates
• Learning activity
• Community participation

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source

How We Use Your Information

We use your information to:

• Provide access to courses and learning materials
• Process payments
• Deliver digital products
• Respond to enquiries
• Improve our website and services
• Personalise your learning experience
• Send important account updates
• Provide customer support
• Share educational resources and offers (where permitted)
• Protect our website against fraud and abuse

Marketing Communications

If you choose to subscribe, we may send you:

• Course updates
• Educational content
• New training opportunities
• Product launches
• Community news
• Promotional offers

You can unsubscribe at any time using the link included in our emails.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Understand visitor behaviour
• Measure website traffic
• Improve our content and services

You can disable cookies through your browser settings, although some features of our website may not function correctly.

Payment Security

Payments made through our website are processed by secure third-party payment providers.

We do not store your full payment card details on our servers.

Third-Party Services

We may use trusted third-party services to operate our business, including:

• Payment processors
• Email marketing platforms
• Website analytics providers
• Video hosting platforms
• Community platforms
• Learning management systems
• Cloud hosting providers

These providers only receive the information necessary to perform their services and are expected to protect your information.

Data Sharing

We do not sell your personal information.

We may share your information only when:

• Required by law
• Necessary to process payments
• Needed to provide our services
• Protecting our legal rights
• Preventing fraud or unlawful activity

Data Retention

We keep your information only for as long as necessary to:

• Deliver our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When your information is no longer required, it will be securely deleted or anonymised.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to marketing communications
• Request a copy of your data
• Withdraw consent where applicable

To exercise these rights, please contact us through our Contact page.

Data Security

We use appropriate technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we take reasonable steps to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Children’s Privacy

Our services are intended for individuals aged 18 and over or those using our services with appropriate parental or guardian consent where applicable.

We do not knowingly collect personal information from children without appropriate permission.

External Links

Our website may contain links to third-party websites, including social media platforms and external resources.

We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website’s Contact page.

Thank you for trusting Digital Skills Academy. We are committed to protecting your privacy while helping you learn, grow, and build valuable digital skills.